You want to replace your tired, old mattress with a new one that isn’t too expensive? Ready to find your first hybrid bed that’s remarkably valuable for your budget and packed with extra perks that you may not get anywhere else? Look no further because, in this review, we’re going to take a deep dive into the original DreamCloud Hybrid Mattress, one that’s already making a lot of noise in the luxury beds market!
This model has been praised by customers and critics alike for its stellar comfort, impressive pressure relief, long-lasting durability, and eye-catching versatility – all for a competitively low price range. It looks great, but how durable does it last? Continue reading to see our results from a series of tests we conducted on it. And, don’t forget to read the last part to see if you are right for it!
Rating: 4.5/5 stars
Description: The original DreamCloud Hybrid Mattress is a bestseller and best-seller. It has won numerous awards and recognition over the years for its superior construction and value. It’s made up of CertiPUR-US-certified foams, a gel-infused memory foam layer, and spring coils that are reinforced to provide extra stability. It also provides excellent cooling for the person who sleeps on it.
Mattress type: Hybrid
Firmness level: Medium firm
Total Height: 14 inches
Price range (original): $799 (Twin) to $1,499 (Cal King)
Type of delivery: Bed-in a-box
Includes a 365-night home trial, lifetime warranty, and free shipping through the official DreamCloud website
For those of you who prefer a more visual experience, here is a video review from Matthew Melton’s YouTube channel. Do check out our article below, however, because it has a comprehensive overview of DreamCloud.
A Closer Look into the DreamCloud Dreamcloud Mattress Customer Service
The DreamCloud Hybrid Mattress is a standout among luxury hybrid beds. While it’s built from the same quality of materials as anyone else, it’s priced comparatively less. Although it is listed as being in the medium firm range, its comfort level is slightly more firm than average. It’s practically within the range an average person may look forward to sleeping on, but it could also be a concern for those who may not be built for that.
The DreamCloud Hybrid has a profile of 14 inches. This hybrid design allows for more comfort and support. And, considering its overall construction which we’ll tackle later on, it allows folks with limited budgets to switch to a newer, better model from the old, worn-out one.
DreamCloud Hybrid, the flagship product of DreamCloud USA, is a US-based sleep specialist brand. It offers its customers a luxurious-grade but valuable bedroom experience. Apart from offering them a wide variety of bedding sets, pillows, and bed frames with a lot of designs to choose from, the firm also sells two more premium mattresses, the DreamCloud Premier and the DreamCloud Premium Rest.
Although we’re only going to focus on the entry-level-type DreamCloud here, it’s worth noting that both of those models are made of more expensive material, therefore elevating their comfort levels and price range. This is not meant to discourage you from getting the Original model, by the way, as we’re also going to prove later on in this review that it can achieve close to the same luxurious feel as the other two mattresses at a more budget-friendly cost.
How Does the General Public Feel About DreamCloud?
The DreamCloud mattress, along with its sister models, has amassed over 10,000 reviews as of this writing. Many of these reviews are extremely positive. They range from how great it was to get a good night’s sleep to how much it is worth the price.
It may be unique enough to win hearts, but we can’t ignore the criticisms it has faced. Some sleepers have expressed dissatisfaction with the DreamCloud Hybrid, claiming it was too soft and too firm. Some even shared their experience of suffering from back/neck/hip pain from sleeping on it alone.
The product can cause a variety of reactions, which may be mixed depending on how long you use it. How much a sleeper weighs, how old they are, which climate they live in, and what type of position they prefer whenever they rest are among the major factors that will contribute to what they ultimately feel about this product. We cannot guarantee that the DreamCloud Hybrid will suit every sleep type. We are certain that the DreamCloud Hybrid may be a good choice for those who want to sleep comfortably.
Who Should Use the DreamCloud?
- For those with a strict back, this mattress is ideal in providing ample comfort and spinal alignment.
- People who prefer sleeping on a medium yet firmer mattress
- Hot sleepers – The DreamCloud Hybrid is strategically designed with air pockets and gel infusion, a powerful combination that will keep you cool all night.
- People who are interested in upgrading to a luxury mattress at an affordable price
- Active couples or partners – Those with their partners may enjoy this model’s impressive ease of movement, and this can be used to their advantage should they decide to do anything on the bed
- Senior citizens – A majority of this age group may suffer varying degrees of chronic pain, especially back pain, and the DreamCloud Hybrid may be their best bet in serving their needs
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Who Might Not Like This Mattress?
- Strict side sleepers – Some lightweight sleepers may find the bed’s surface a bit firmer to lay on, while heavier folks are more prone to sinking, therefore causing intense pressure points to form
- Heavyweight sleepers – Though this mattress may be able to accommodate most body types, it may not be enough to carry the weight of individuals who lean more towards the heavier categories
- Folks who prefer a mattress with memory foam – The DreamCloud mattress may have a memory foam layer, but it may not provide what memory foam fans are exactly looking for: a soft, sinking feeling they get when they lie in bed
Test the DreamCloud’s Firmness & Feel
If you are looking for a mattress, the first thing you should check is its firmness. It can make it easy to decide whether it is too firm or soft, or whether you are tempted to buy it. Although the DreamCloud Hybrid Mattress claims a comfort level of 6.5/10 on the firmness scale for its mattress, how accurate is that claim? To answer this, we tested out its overall firmness and feel to see for ourselves if DreamCloud is true to its word with its flagship mattress. Dreamcloud Mattress Customer Service
We sent in four volunteers – each from three different weight groups – to sleep on the DreamCloud Hybrid in different sleeping positions on a two-week venture. The two lightweight (130 lbs below), and the heavyweight (230lbs above) sleepers are represented by the other two volunteers. The rest of the team represents the average group, 130-230 lbs, although one is only 155 lbs while the other is closer to 225.
Based on the data we collected over the past 14 days, it seems that most could agree that this mattress has the potential to accommodate a sizable range of positions and body weights but not exactly all of them. If we could rank the DreamCloud Hybrid, we’d give it a solid 7 out of 10 on the firmness scale – medium firm, for sure. It is soft enough to feel comfortable and supportive enough to mold to the body in different positions. It’s also worth noting that the mattress was comfortable for two of the three volunteers immediately upon contact. The other took them several days to adjust.
What does it feel like to sleep in different positions?
Flat Back Sleeping
We’ve found the DreamCloud Hybrid to be a great bed for back sleepers of all weight types. Based on what we know so far from our volunteers, no one seemed to have any issue with its firmness given that its construction is versatile enough to support the back well and keep the spine properly aligned. This one may be a good choice for light-weight sleepers. Not only should it feel supportive enough, but the top layers should allow them to lay on top as comfortable as possible.
Average-weighted individuals may like the DreamCloud Hybrid best as it should give them the perfect balance of relief and hold. Their hips, in particular, should sink into the mattress very nicely while the coils underneath support them. Heavyweight sleepers should also feel the same to some extent, but those who weigh around 300lbs or more may not find it suitable since they may sink in too much to the point where pressure is produced. Dreamcloud Mattress Customer Service
Flat Stomach Sleeping
While the DreamCloud mattress may provide most back sleepers with exceptional contouring and spinal alignment, the same can apply to side sleepers, though there are a few notable exceptions. Reactions are mixed for our average-weighted sleepers – our 155-lb volunteer found the bed to be able to support and align their body quite well. The top layers of the bed were a little too soft for their 225-pound counterpart, but he was still able to feel a good amount of support.
Heavy folks, particularly those who weigh nearly 300 lbs, may find the DreamCloud Hybrid to be too soft for their liking. The representative of that group said her hips were sinking into her mattress when she lay on her stomach. It was so uncomfortable she couldn’t sleep in this position. While it seems that stomach sleepers who weigh more than average may find issues with this mattress, lightweight individuals may reap the benefits of relief better than other denominations. Considering their build, their hips won’t be able to sink in as much, so they should feel as comfortable on their stomachs as with their backs.
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Side Sleeping
Side sleeping on the DreamCloud Hybrid is more common for those who are average in weight than the others. People who weigh 130-190 lbs may find the DreamCloud Hybrid contouring support to be sufficient. However, the pressure on the hips, shoulders, and hips won’t be as intense as they should. According to our 155-lb volunteer, the experience was worthwhile as they were able to rest well regardless if they switch to either side or stick to one. It’s different for those who are 190 or more.
Our heavyweight and 225-lb reps both felt that the mattress was uncomfortable to sleep on their sides. Both experienced a lot of sinking in their hips, shoulders and hips. This can lead to pressure points that could cause minor concurrent pains. While heavier people may find the DreamCloud Hybrid soft, those less than 130 pounds may find it more firm to allow them to sleep well. This is what our lightweight volunteer can attest: she found it uncomfortable to sleep on one side for long periods of time, but it was quite comfortable when she switched sides. At this rate, minor adjustments are more likely expected.
Examining its Pain Relief Capabilities
While our volunteers had a lot of fun testing the DreamCloud Hybrid’s firmness, it was also possible to assess how effective it is in pain relief. To do this, we set up a pressure map on top of the mattress, and, once that was done, we asked the four volunteers to lay on the back, stomach, and both sides of their bodies to see if there was any significant pressure difference that we could spot right away.
Based on what we observed, it’s clear at this point that the DreamCloud Hybrid could create excellent pressure relief along the back for most sleeper groups. Most people, except for those who are over 300 lbs, will find comfort and relaxation right away. The bed’s layers, which include the memory foam, are sufficient to support their weight and contour their bodies very well. This results in low pressure throughout the entire body. Minimal pressure points produced when a body meets the mattress means there’s less chance of back pains – this is great news for people with constant back issues, especially senior citizens.
The DreamCloud Hybrid will produce some pressure points in the stomach area, especially along the hips. Lightweight and average sleepers may be able to rest soundly without the imminent fear of pent-up pressure, but heavyweight ones, especially those whose structure is adjacent to 300lbs, may need to watch out as too much sinking may lead to an increase in pressure points. Dreamcloud Mattress Customer Service
We found significant pressure points for most body types when it came to side sleep. No matter how much you weigh, it’s likely that laying sideways on the surface of the DreamCloud Hybrid may make you prone to varying degrees of discomfort, and it gets much worse if you’re heavier. For instance, lighter sleepers may not find the mattress comfortable in this position, while heavier sleepers may feel more pain in their hips and shoulders. The only anomaly here is the group of average-weighted sleepers, but that doesn’t mean they’re completely free from the pressure points the DreamCloud mattress may bring to them.
Breaking Down Its Construction
What is the DreamCloud Hybrid Mattress exactly made of? The DreamCloud Hybrid Mattress measures 14 inches in height. It is filled with notable qualities that keep you cool and relaxed throughout the night. It’s equipped with exceptional cooling capabilities to keep the body cool and prevent heat buildup, making it a top-performing hybrid model.
Built using high-quality CertiPUR-US-certified foam layers of varying firmnesses with a thin tier of memory foam in between, it’s also backed with a set of strong innerspring coils to hold the body together. Let’s look at the DreamCloud mattress’s construction.
Layer 1: Cashmere Blend Cover
Cashmere wool has been historically known for being soft to the touch and luxurious in its feel. DreamCloud incorporated this in the cover for its signature mattress model. Splayed across the surface, its cloud-patterned quilt design is enough to invite the person to lie on the bed freely. The material is breathable and has excellent temperature-regulating characteristics to help cool the sleeper at night.
Layer 2: Contouring Soft Foam
Since the mattress cover is quilted, after all, you wouldn’t guess which material is stitched onto until now! Under the cashmere-blend mattress cover is a plush, soft, and supportive polyfoam that provides ample support for the body’s weight. With 1 1/2 inches worth of material, this layer helps give off a pillow-top feel that users may likely experience upon contact with the bed – all without the worries about breaking the bank.
Layer 3: Memory Foam Layer
Memory foam has been well-known for its ability to adapt to the body and provide relief from pressure points. In the case of the DreamCloud Hybrid, it is placed conveniently underneath the quilted top layer. Measuring one inch, it’s appropriate enough to support the sleeper well, but not enough to produce a familiar sinking feeling. This material may be notorious for trapping heat, but DreamCloud fixes this by incorporating gel infusion, allowing their body temperature to be cooled down further along with the indented cover.
Layer 4: Layer of Transition Polyfoam
A two-inch thick layer of firm polyfoam is found beneath the memory foam. It acts as a transitional layer between soft mattress and base foundation. It works in two ways: 1) to conform the body’s shape and posture into perfect alignment, and 2) to keep it from further sinking into the mattress until it reaches the coils, which can oftentimes be highly inconvenient.
Layer 5: Innerspring Coils
Speaking of coils, the DreamCloud Hybrid’s very foundation comes in the form of a full system of individually wrapped innerspring coils. Each spring is 8 1/2 inches tall. This contributes to the mattress’s overall height. The coils can be responsive to the sleeper’s changing movements very well. However, the perimeters of the mattress are strategically strengthened with stronger steel to provide better edge support.
Layer 6: Stability Base Layer
A thick layer of standard high-density foam is found beneath the coil set. Since it serves as part of the foundation that holds the mattress together, it comes as solid and sturdy enough to secure the springs from moving too much, yet also thin enough to allow Dreamcloud Mattress Customer Service
They will bounce back. You will not exactly feel it since it’s placed well below, but at least you can appreciate that it’s just there to keep it from falling apart.
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Layer 7: Shift resistant lower cover
To cap it all off is a tufted cover to store all the layers within the DreamCloud Hybrid safely in place. Although it’s not considered a layer that makes up the bed per se, it’s built for the sole purpose to secure the foundation that holds it. The mattress’s round borders are embellished with tufted decor. It also has four sides handles that are sewn into the side to make it easy to transport.
What was the DreamCloud’s Performance?
The perfect mattress should adapt to the individual’s needs. Apart from accommodating their body type and preferred sleep position, other pressing factors should be taken into consideration – this includes a plethora of activities, habits, and even the climate that they are usually accustomed to. We were able to perform a number of tests during the two-week test period to determine if the DreamCloud Hybrid is a solid staple in the bedroom.
Temperature Control
The DreamCloud Hybrid promises to be equipped with excellent cooling abilities, and we couldn’t agree more when we checked the temperature of one of our volunteers through a thermal camera scanner. This is all thanks to its mix of temperature-regulating materials embedded within the mattress: the gel-infused memory foam layer, the breathable cashmere cover, and the coils that encourage more air to pass through.
Individuals living in hot climates or couples may look for a bed that doesn’t trap too much heat for them to end up uncomfortable, and this model could be their best bet.
Motion Transfer
The DreamCloud mattress is made from a combination of materials and functions. It may not absorb all motions but it does a good job. When we had two of our volunteers test it out for motion transfer, we first noticed that one of them wasn’t able to feel another’s changing movements as much until they got more intense. It caused little to no disturbance with small movements.
Similar to most luxury hybrid beds, the DreamCloud Hybrid’s motion isolation capabilities are fairly bearable. Average persons may willingly look past it, but as for any light sleeper with an often restless partner beside them, this model may not be an ideal choice.
Edge Support
DreamCloud Hybrid claims to offer great edge support thanks to reinforced steel coils placed around the edges and perimeter. But how accurate is that claim? We tested it by having volunteers lie on the edges of the bed and we found that the claim was mostly accurate. A mattress with exceptional edge support may allow sleepers to take advantage of the surface without fear of falling or sinking.
While most of our volunteers could attest to the DreamCloud bed’s edges being able to support them decently well, our heavyweight rep said otherwise – those who weigh 230 and beyond may not find this bed supportive enough.
Noise
Beds with innerspring coils as their foundation are notorious for making significant squeaking noises, especially coming to terms with intense movement. This is also true for hybrid beds that have springs interspersed between layers of foam.
The DreamCloud Hybrid is a rare exception. During our two-week test period, no one noticed any annoying squeaking from the bed. The way it was constructed or the method of wrapping up each oil may be a contributing factor, but regardless, with this model, noise shouldn’t be a huge worry for many. Dreamcloud Mattress Customer Service
Ease of Movement
Ideally, mattresses made with a wide variety of materials should be able to strike a balance between contouring and ease of movement – the DreamCloud model achieves this by making its memory foam layer complimentary with other foam layers, not outshine them, therefore allowing it to conform the body’s shape like a light hug. The coil system underneath the comfort layers should be responsive to movement, which will make navigation easier throughout the surface.
Our team discovered that the bed was easy to move around. It would be fine if you were to perform motion-intensive activities on it.
Sex
Speaking of motion-intensive, we see a promising amount of potential in the DreamCloud Hybrid as an ideal bed for sexual activities. People who only engage in sex occasionally may find it beneficial to be able to adjust to their movements quickly. It makes a noticeable difference in noise, so it is possible to have discreet sex.
Being a medium-firm bed, partners who prefer to do one or three positions may not find enough hugging along the surface to keep them at least secure. Regardless, the DreamCloud mattress fits the bill as one of our best beds for sex. Dreamcloud Mattress Customer Service
Durability
As far as durability is concerned, the DreamCloud Hybrid, as we said before, is composed of high-quality materials and certified layers of foam. Based on the many reviews we found, the DreamCloud Hybrid’s overall quality and capabilities could last for not only a few weeks, but even months.
How long this durability could last may change depending on the sleeper’s body type, how often they use it, or if they have one or two more persons who lay on its surface. After a two-week test period, we all agreed that the DreamCloud mattress was durable enough to continue providing comfort. That being said, we believe that it should stay this way for at least seven to eight years. Dreamcloud Mattress Customer Service
Unboxing and Off-Gassing the DreamCloud
The DreamCloud Hybrid Mattress is neatly packed and sealed in a box. How heavy it is will entirely depend on the size you may prefer, with the lightest being the twin and the heaviest the King and Cal King. We noticed that many of our team members found it too heavy to transport alone when we opened the Queen-sized version for our tests. So, we added an additional person to ease the burden.
Other than the mattress, the box also contains a booklet with instructions and a pocket knife. This is especially useful if you don’t already have one. Once you roll it out from the box onto the bed frame where you’ll place it and it’s free from any form of packaging, you will need to wait between 24-48 hours until it’s fully decompressed. Expect a slight off-putting smell because you will be interacting with a brand new mattress.
Models made from synthetic foam layers are more likely to emit volatile organic chemicals (VOCs), which can be collected during manufacturing. Since the DreamCloud Hybrid’s foam layers are all CertiPUR-US-certified, the amount should be much less. It is important to let it sit out so that the smell can dissipate after a few days. We recommend that you open all windows and doors to the room in order to speed up this process.
Available Sizes and Pricing
The DreamCloud Hybrid Mattress is not only a great mattress, but it also has some amazing features. This model sells at an affordable price due to the quality of its foundation and framework, as well as the type of materials it was made.
Plus, if you order it from DreamCloud’s official website, you may get to save plenty of money quite often with seasonal sales and discounts. You’re also rewarded with a free set of bedding, including pillowcases, sheets, and a mattress protector, to help make the set-up process simpler.
The DreamCloud Hybrid is currently sold in six standard sizes, with original prices starting from $799 onwards. For more information, including pricing, dimensions and weight, please see the table below.
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| SIZE | DIMENSIONS | WEIGHT | ORIGINAL PRICE |
| Twin | 38″ W x 75″ L x 14″ H | 62.99 LBS | $799 |
| Twin XL | 38″ W x80″ L x14″ H | 66.30 LBS | $999 |
| Full | 54″ W x 75″ L x 14″ H | 83.60 LBS | $1,099 |
| Queen | 60″ Wx80″ Lx14″ H | 97.40 LBS | $1,199 |
| King | 76″ Wx80″ Lx14″ H | 120.30 LBS | $1,499 |
| Cal King | 72″ W x 54″ L x 14″ H | 118.50 LBS | $1,499 |
DreamCloud vs. other top mattresses
Want to consider some options? We can help! Although the DreamCloud Hybrid Mattress is the most popular luxury hybrid model on the market, there are two alternatives that offer the same comfort and have unique features that it does not. Let’s take a closer look at each one! Dreamcloud Mattress Customer Service
DreamCloud vs. Saatva
The Similarities: Much like the DreamCloud Hybrid, the original Saatva Classic mattress is a luxury hybrid bed that’s excellent in providing comfort and relief to the sleeper’s back. It is also responsive to movement and bouncy, making it easier for you to navigate the surface.
The Differences: Saatva is a bit more expensive than the DreamCloud Hybrid thanks partly to its construction – its coil system is more intricate, and the organic cotton-covered Euro pillowtop makes up for a more snug feeling. The former, which has one firmness option, can be adjusted to suit different body types.
DreamCloud vs. Nectar
Similarities: The DreamCloud Hybrid and Nectar Mattress are both delivered in a box. You and your companion will have to put them together. Both are jam-packed with impressive temperature-regulating capabilities, offer year-long sleep trials, and even come from the same parent company, Resident.
The Differences: While the DreamCloud Hybrid is a hybrid bed, Nectar is all-foam, with an extra thick layer of memory foam in between. It can adapt to many sleeping positions, not just the back. It is even recommended for side sleeping.
Our final thoughts: How is the DreamCloud Hybrid mattress holding up so far?
From taking a close look at what it is to fully testing it out for ourselves, it’s evident by now that the DreamCloud Hybrid is brimming with potential as a suitable luxury hybrid mattress for any bedroom and, to some extent, any occasion.
It can support and accommodate most people’s backs. However, it is not able to alleviate pressure points in some areas. Considering the type of materials used and how it’s cleverly constructed, it’s sure to give folks a well-rounded experience that’s open to versatility – and at a surprisingly affordable price range, too!
The DreamCloud Hybrid’s luxuriously crafted medium-firm surface may be inviting for anyone, but not exactly for everyone. We found that the bed does not have enough to hold well for those who weigh as heavy as 300 lbs, more or less. Regardless, it’s clear that it has what it takes as a welcoming staple for solo sleepers, couples, and even families!
You also have less to lose if it’s your decision to buy it. DreamCloud offers a variety of discounts and has a responsive customer support team to help you. For this and all the other good reasons regarding the DreamCloud Hybrid, there’s no doubt that we’re giving it a resounding 4.5/5 stars. For what it is, it’s surely worth the try… and the purchase! Dreamcloud Mattress Customer Service
FAQ Dreamcloud Mattress Customer Service
What is DreamCloud’s warranty period? How does it work?
DreamCloud provides a lifetime warranty to its customers. This means that the company will replace or repair its mattress if it sustains significant damage over the years. If the mattress compresses slowly and forms impressions of at least 1.5 inches in depth, has material flaws or is manufactured with manufacturing defects, this warranty can be used.
Every purchase done through DreamCloud’s official website or any authorized DreamCloud seller is immediately entitled to its exclusive lifetime warranty guarantee.
What is the DreamCloud sleep trial duration?
Authentic DreamCloud mattresses, including its original hybrid model, come with a 365-night Home Trial period. DreamCloud offers a longer 180-night trial than other mattress companies. This gives you the opportunity to get to know the product and to make a decision.
What happens if I return the DreamCloud Hybrid Mattress within the sleep trial? And does it apply after it ends?
All DreamCloud mattress models are eligible to be returned within the 365-night trial. Should you ever feel unhappy and decide to return your purchase within the period, its Sleep Concierge team will be more than happy to assist you with what to do with the mattress, on top of being able to give you a full refund. You may also opt to exchange it with a replacement model once you receive your cash if you like. Dreamcloud Mattress Customer Service
Unfortunately, returns after the trial period end are not possible. Also, you won’t be eligible to receive a refund.
Where does the DreamCloud Hybrid usually ship to?
As this applies to all purchases made within the official web store, the DreamCloud Hybrid as well as its other models are shipped to your address completely free of charge – that is, if you live within the contingent U.S. An additional $150 will be charged to mattresses delivered to Alaska and Hawai’i.
DreamCloud does not ship its products from the website to U.S. territories like Puerto Rico and Guam and other countries beyond the borders. However, it has a certified storefront on Amazon.com that allows you to have any of them shipped internationally. Dreamcloud Mattress Customer Service
